Technical Program Manager/Senior Scrum Master - Hybrid

Posted 9 Days Ago
Boca Raton, FL
Senior level
Healthtech • Software • Telehealth
The Role
As a Technical Program Manager, you will manage Agile software development projects, improve scrum processes, and coordinate release management. Responsibilities include leading teams, managing scope, collaborating with cross-functional teams, and facilitating effective communication to ensure project goals are met successfully.
Summary Generated by Built In

We are united in our mission to make a positive impact on healthcare. Join Us! 

  • South Florida Business Journal, Best Places to Work 2024
  • Inc. 5000 Fastest-Growing Private Companies in America 2024
  • 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
  • 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
  • 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)

Who we are:

We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.


Modernizing Medicine is hiring a Technical Program Manager with a passion for innovation to help us improve the way that thousands of physicians practice medicine.  As a Technical Program Manager, you will manage Agile software development projects of varying size and complexity from inception to completion and will promote and improve scrum processes from initiation through delivery. This position will also act as a Release Coordinator who will support the Release Management lifecycle which includes scheduling, coordinating and the reporting of releases across the enterprise for multiple applications across various portfolios.

Your Role:

  • Foster growth and efficiency through continuous improvement, while facilitating effective lean scrum ceremonies and processes for 2 or more teams adopting best practices as it applies to the organization.
  • Provide leadership and direction working with cross functional teams, removing impediments, managing dependencies within and outside of the team and program.
  • Proven leadership, management abilities to manage scope, timeline, resources/budget for programs with high level of transparency and visibility to drive accountability.
  • Ability to collaborate with the product, engineering leadership to understand business objectives, product and technical requirements with ease.  Handle change management effectively.
  • Serve as liaison, coach, guide between the product owner, development team, and management in order to ensure that all targets and requirements are met.
  • Build strong dashboards (JIRA, Excel) and reports for management in order to analyze team’s progress and facilitate data to drive decisions.
  • Identify and drive to resolve key issues, risks, and mitigation plans by resolving conflicts.
  • Regular metrics and communication on status to leaders, stakeholders Agile teams
  • Facilitate healthy product backlog through effective and productive meetings.
  • Coordinate release content, timelines, communication, readiness reviews, Go/No-Go reviews for delivering high quality releases effectively.
  • Demonstrated expertise in exerting influence and motivation to drive outcomes through build-and-rollout process changes at all levels for continuous improvement.

Skills & Requirements:

  • Bachelor's degree in technical or business discipline or a related field.
  • At least 5 years of project management experience in software development.
  • Requires five to six years of relevant experience or equivalent combination of experience and education.
  • Strong technical experience required.
  • Professional experience with Agile/Scrum Methodology.
  • Experience working in cross functional large programs involving 10+ teams.
  • Excellent problem solving, organizational, analytical and communication skills (written and oral).
  • Ability to thrive in a fast-paced environment.
  • High degree of initiative and sense of urgency.
  • Ability to work collaboratively and influence others.
  • Certified Scrum Master
  • Experience in SAFe or relevant Scaled Agile methodology is highly preferred.
  • Experience in the Healthcare Industry is a plus.
  • This role requires the ability to work 3 days per week in the Boca Raton, FL headquarters.

#LI-KM1

ModMed Benefits Highlight:

At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:

  • Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
  • 401(k):  ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
  • Generous Paid Time Off and Paid Parental Leave programs,
  • Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
  • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
  • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
  • Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
  • Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
The Company
HQ: Boca Raton, FL
1,153 Employees
On-site Workplace
Year Founded: 2010

What We Do

ModMed is transforming healthcare by placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. With our electronic health records (EHR) and practice management (PM) systems, and our revenue cycle management (RCM) services, our all-in-one solution empowers specialty medical practices to do their best work by providing them with clinical, financial and operational software solutions designed to enable better, more personalized patient care. Our staff physicians help to develop products and services for dermatology, gastroenterology, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry and urology practices, as well as ambulatory surgery centers. For more information, visit www.modmed.com.

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