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The Customer Engagement Specialist at Paper will be responsible for providing support to students, teachers, and administrators, facilitating 1:1 online tutoring sessions, analyzing customer data to improve engagement, and enhancing the learning experience by addressing student challenges.

The Key Account Manager at Paper will manage relationships with school districts, ensuring they effectively utilize the educational support system. Responsibilities include onboarding new clients, providing ongoing support, analyzing educational data to enhance service delivery, and collaborating with internal teams to address client needs and improve student outcomes.