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As a Customer Success Architect at Chronosphere, you'll serve as a trusted advisor, collaborating with clients to manage their objectives and ensure successful adoption of the observability platform. You'll engage with technical and account management, identify risks, enable onboarding, document success, and advocate for customer needs while driving value-based outcomes.

As a Member of Technical Staff at Chronosphere, you will design and implement enhancements to the metrics API and ingestion pipeline, focusing on distributed systems and data storage challenges. Your role includes collaborating with cross-functional teams, mentoring peers, and optimizing the reliability and performance of the storage engine.

As a Customer Support Engineer at Chronosphere, you will resolve technical issues for customers, work with internal teams to ensure fast resolution, document solutions, and contribute to knowledge base articles. You will collaborate with engineering to fix problems and improve service offerings.