As a Senior Customer Support Representative, you'll assist customers in maximizing their use of software, proactively identifying needs, conducting training, and providing feedback to the product team while maintaining positive relationships.

As a Customer Support Representative, you will provide exceptional support to customers via various channels, develop technical knowledge of the product, monitor customer feedback, collaborate with product teams, assist in software testing, create knowledge base articles, identify automation opportunities, and conduct product training for customers.

As a Sales Development Representative, you will qualify inbound leads, manage parts of the sales cycle, and set appointments for Account Executives. You'll work closely with marketing and sales teams to ensure successful lead conversion and maintain strong client engagement.