The Customer Support Lead will oversee Tier 1 support agents, managing daily operations, resolving client escalations, and improving service quality. The role also focuses on team leadership and coaching, enhancing workflows, and conducting performance analysis.

As an Enterprise Account Executive, you will lead the sales process in the Insurance vertical, developing opportunities and managing the sales cycle. Responsibilities include prospecting, conducting demos, negotiating, and maintaining sales forecasts, while contributing to the sales playbook.