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The Bilingual Client Support Manager ensures top-notch customer service for clients in Spanish and English. Duties include managing client relationships, resolving escalated issues, analyzing data to improve customer experiences, and providing support via various communication methods. The role requires multitasking and collaboration with installers to enhance service delivery.

The Assumption Specialist at GoodLeap processes assumption applications for solar and battery loans, manages customer inquiries via phone and email, prepares necessary documentation, and ensures timely activation of new loans leveraging systems like DocuSign.

The Operations and Maintenance Relationship Manager at GoodLeap is responsible for managing relationships with third-party service providers and owners of installed energy systems, addressing installation issues, and ensuring efficient resolution of service tickets while prioritizing customer experience during system downtimes.

The Talent Acquisition Coordinator at GoodLeap will support the Talent Acquisition team by coordinating hiring processes, scheduling interviews, and managing candidate communications. The role includes event coordination for recruiting activities and entails maintaining a high-caliber experience for both candidates and hiring managers.

The Senior Data Engineer at GoodLeap will implement data integrations, design and develop projects, and ensure data quality and availability. They will mentor team members, participate in data design discussions, and utilize modern data warehousing and analytics technologies, while promoting agile and DevOps principles.

The Senior Associate Financial Analyst will support strategic initiatives by developing financial models, conducting market analyses, collaborating with leadership on business strategy, and tracking performance indicators. Responsibilities include researching acquisition opportunities and preparing presentations for executives.

The Client Support Manager ensures exceptional customer experiences by collaborating with partners, managing project pipelines, and utilizing Big Data for improvements. Duties include resolving customer inquiries, conducting audits, analyzing data, and investigating suspicious activities.