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The Senior IT Support Engineer at Altana will provide high-level customer service, maintain the internal service catalog, manage end-user computer lifecycles, troubleshoot network issues, enforce data protection laws, and ensure IT operational efficiency. This role requires a proactive approach to technology and exceptional support skills for internal users.

Hiring for a Senior Manager of Product Marketing at Altana to shape product positioning, execute go-to-market strategies, develop competitive intelligence, lead commercial strategy for new product launches, collaborate with marketing team, and own collateral creation across customer journey.

Seeking a dedicated Technical Account Manager (TAM) to collaborate closely with Enterprise customers, guiding them in effectively operating Altana's Atlas platform. Responsible for user adoption, product enablement, and value realization to ensure overall customer success. Drive onboarding, assist with analysis, conduct customer calls and reviews, and collaborate with internal teams to drive growth.

The Office Experience Specialist at Altana will oversee office management and operations, enhance employee experiences, manage food and beverage programs, and provide administrative support to leadership. Responsibilities also include planning meetings, managing calendars, and ensuring an efficient office environment during an upcoming transition to a new location.

The Technical Account Manager at Altana will work closely with Federal customers to enhance user adoption and ensure they effectively utilize Altana's platform. Responsibilities include onboarding new users, conducting customer check-ins and Quarterly Business Reviews, providing support, and identifying opportunities for account expansion.

As a Lead Software Engineer at Altana, you will be responsible for building and deploying services, defining technical requirements, mentoring developers, and ensuring scalable solutions. You will collaborate with product management and data scientists to implement technology designs that enhance product offerings and maintain a high standard of code quality.