The Senior Customer Engineer will support technical end-users by certifying EVE Hardware and marketplace apps, managing complex Proof of Concept (PoC) support, and validating technical documentation. This role requires excellent troubleshooting, project management, and communication skills while working with hardware appliances and Linux systems.

Lead and mentor the Technical Marketing Engineer team, providing technical insights and support for product demonstrations, marketing campaigns, and product enhancements. Collaborate with various teams to ensure successful integration of edge computing solutions and drive market growth and partnerships.

As the Sr. Manager of SRE Operations, you will ensure the reliability of our SaaS platform, manage the SRE team, oversee incident resolution, and implement disaster recovery processes while maintaining customer satisfaction. You will lead improvements in platform operations, support on-call responsibilities, and report performance metrics to executive management.