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The Customer Success Associate supports client satisfaction by acting as a main contact, onboarding new clients, providing training, addressing inquiries, and analyzing client data to optimize their experience. They collaborate across teams, ensuring effective service delivery, and prepare performance reports to showcase the value of Lightcast solutions.
An Account Manager II builds client relationships to drive revenue growth through customer inquiries, solution identification, and cross-functional collaboration. Responsibilities include managing accounts, securing renewals, and ensuring customer success. The role requires strong communication, problem-solving skills, and organizational abilities to meet client needs and achieve business outcomes.
As a Contracts Specialist, you will manage the contract lifecycle, drafting and reviewing various contracts while ensuring compliance with legal requirements. You will collaborate with Sales and Customer Support to finalize contracts and assess contractual risks, maintaining necessary data in the CRM and CLM platforms.
Lightcast invites potential candidates to join their talent network by submitting resumes for future job opportunities. The company specializes in labor market insights, aiming to foster economic prosperity and community development through data-driven insights.
As a Contracts Specialist, you will manage the contract lifecycle by drafting, reviewing, and finalizing customer contracts while ensuring compliance with legal and organizational policies. You will collaborate with Sales and Customer Support to facilitate contract processes and communicate with various stakeholders to identify risks and maintain contractual obligations.
The Channel Sales Manager is responsible for driving revenue growth through HR Technology channel partners by developing sales strategies, managing relationships, and achieving quotas. The role involves training partners, analyzing market trends, and collaborating with internal teams to enhance partner effectiveness and satisfaction.
The Enterprise Customer Success Manager will develop strong customer relationships to promote retention and loyalty. Responsibilities include onboarding new customers, maintaining regular communication, monitoring health metrics, implementing retention strategies, and resolving issues. They will ensure customer success through effective use of products/services and act as a customer advocate within the company.
The Customer Success Manager (CSM) will develop customer relationships that promote retention and loyalty. They will work closely with internal and external customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. The CSM will play a critical role in ensuring our customers achieve their desired outcomes, are satisfied with our products and services, and ultimately realize the value they expect from their investment.
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