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As VP of AI, you will lead the AI strategy at Rocket Lawyer, focusing on developing AI-powered legal solutions through machine learning, prompt engineering, and model deployment. You will oversee a team of engineers and collaborate with various departments to enhance the customer experience using AI technologies.

The Customer Support Representative at Rocket Lawyer will help expand contact center support, providing high-quality customer experiences and ensuring long-term customer satisfaction. The role requires understanding customers' legal needs and educating them on relevant offerings, primarily through phone communication.

As VP of AI, you'll lead Rocket Lawyer's AI strategy, focusing on AI-powered legal solutions, innovation, and product execution. You'll oversee machine learning and large language models, drive AI adoption, and collaborate across teams to enhance the platform and improve customer experience.

As a Customer Support Representative at Rocket Lawyer, your primary role will be to ensure high customer satisfaction by understanding their legal needs, providing support and guidance about offerings, and handling a high volume of calls in a professional manner.

The Freelance Attorney will provide legal advice to individuals and small to midsize businesses while working remotely. The role involves assisting clients with various legal issues using Rocket Lawyer's platform, ensuring customer satisfaction, and maintaining a client-first mentality. Attorneys can work from any location.

The Director of Payment Operations will manage payment processes across multiple regions, optimizing payment architecture to enhance customer satisfaction and reduce fraud. Responsibilities include leading a team, collaborating with different departments, analyzing data to inform strategies, and managing vendor relationships related to payment processing services.

The Director of Payment Operations will manage payment processing across multiple regions, optimize the transaction experience, partner with various departments, and lead the Payment Operations team. The role involves improving customer satisfaction, minimizing chargebacks, and ensuring compliance with regulations.