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As a QA Engineer at TherapyNotes, you'll develop automated tests for API and UI layers, collaborate with development teams, maintain tests, validate software, and improve testing processes. Your role will ensure that software meets requirements and is free from defects while enhancing the CI/CD pipeline.

The Technical Program Manager will lead cross-functional initiatives aimed at enhancing TherapyNotes' behavioral health software. Responsibilities include overseeing projects, driving innovation through Agile practices, managing risks and resources, and fostering collaboration among teams to elevate user experience.

The Product Manager for User Interaction at TherapyNotes will lead user interaction and usability improvements in their EHR system. Responsibilities include developing the product roadmap, conducting user research, analyzing market trends, and collaborating with cross-functional teams. The role emphasizes a strong understanding of customer needs, Agile methodologies, and data-driven decision making to enhance the user experience for behavioral health professionals.

The Systems Administrator will manage the cloud server environment, provide 1st and 2nd level support, ensure adherence to security policies, participate in engineering projects, and perform IT operational tasks. Strong organizational and project management skills are required.

The Customer Support Representative will assist customers with managing their TherapyNotes accounts, offering technical training on the software, handling inbound support requests, documenting interactions, and maintaining high accuracy standards while delivering exceptional customer service.

The Lead GRC Analyst will develop and implement GRC strategies and policies to ensure compliance with regulatory standards. This role includes managing risks, conducting audits, collaborating with teams, mentoring analysts, and maintaining an effective information security program. The candidate must have strong knowledge of industry regulations and risk management frameworks.