The Technical Account Manager (TAM) is responsible for managing relationships with customers, guiding them through deployment journeys, implementing security solutions, providing expert guidance, and ensuring customers maximize their investment in the product. The role involves proactive customer engagement, risk mitigation, technical certifications, and collaborating with sales teams for onboarding activities.

Sales Operations Manager position at Trend Micro, responsible for building and nurturing relationships with key stakeholders, designing processes to drive revenue growth, and delivering key insights to support sales leaders.