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As an Escalation Engineer, you will analyze and resolve complex issues within the support organization, collaborate with development teams, and contribute to product quality improvement. You'll work with various interfaces and provide customer guidance, along with leading problem resolutions. This role is key in ensuring positive customer experiences and shaping future product features.

The Support L3 Engineer will provide tier III application support, diagnosing and solving technical issues, managing a case load, and writing technical documents. The role involves collaboration with analysts, developers, and project managers to enhance customer satisfaction and requires on-call availability and potential international travel.

The Configuration Management & Documentation Manager oversees the Configuration Management team, coordinates the implementation of Configuration Management Plans, manages budget and training, handles Engineering Change Requests, and ensures adherence to PM processes across projects in the US and Italy.

The End User Support Analyst will provide Level 1 technical support across various Thales Australia sites, assisting with desktop hardware, mobile devices, networks, servers, and software. Responsibilities include real-time phone support, incident analysis, knowledge base maintenance, and hardware deployment.

As a Master Planner, you will develop the Industrial Plan, manage demand forecasting, and lead a team of planners and schedulers. You will ensure the Supply Plan aligns with Demand and work with the supply chain manager to improve supply chain performance, maintaining accurate planning data in the ERP system.

The Technical Marketing Engineer will bridge engineering and customer needs by demonstrating the value of data security solutions. Responsibilities include crafting product presentations, managing technical inquiries, leading workshops, conducting competitive analyses, and interfacing with customers during events.

The Engineering Intern at Thales will assist experienced engineers in the design, development, and deployment of technologies across various fields. Responsibilities include supporting day-to-day operations in Systems Integration and resolving production-related issues.