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Specializes in providing assistance to field engineers, technicians, and product support in diagnosing, troubleshooting, repairing, and debugging complex systems. Supports 5G and 4G packet core products, assists in network and deployment design in a cloud environment, and provides guidance for overall 5G Core solution delivery. Involvement in testing protocols, project management, and review of product readiness and documentation.

The Manager role involves overseeing operations at Mavenir, a cloud-native network software provider. Responsibilities include ensuring compliance with labor regulations and working with the Human Resources office to address needs for H-1B nonimmigrant workers, focusing on accessibility and equal opportunity employment.

Lead Engineer II in Support Engineering focuses on defining and ensuring the performance and reliability of cloud-native network software solutions. Responsibilities include overseeing projects and providing technical expertise in automated networking systems to improve service for Communications Service Providers.