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Customer Care Advocates provide service and information to customers regarding their MetLife policies via the MetLife websites. Responsibilities include responding to customer inquiries via telephone, researching requests regarding policies, and assisting with site access. During the role, associates will engage with customers, displaying superior interpersonal skills and professionalism.
The Lead Multimedia Engineer oversees multimedia technology within MetLife's global portfolio, managing conference room technology, collaboration services, digital signage, and IPTV. They will troubleshoot issues, document processes, and keep abreast of industry trends while ensuring high-quality support for executive services.
The VP, Chief of Staff for the Chief HR Officer at MetLife supports the CHRO by providing strategic planning, project management, and change management for HR initiatives. This role requires collaboration with HR leaders, development of internal recognition programs, and effective communication with stakeholders. The Chief of Staff will lead high-impact projects and ensure successful implementation of HR strategies across the organization.
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The Product Manager is responsible for CRM, Workflow, and AI capabilities for U.S Group Benefits, focusing on enhancing customer service and experience. Key duties include building and managing cross-functional relationships, defining roadmaps, prioritizing features, and ensuring delivery outcomes through Agile methodologies.
The Senior Counsel will provide legal advice on regulatory and transactional matters, specifically related to Medicare Advantage and Medicaid Managed Care laws. Responsibilities include drafting contracts, ensuring compliance with privacy laws, and collaborating with the executive team on legal issues concerning the company.
The Public Fixed Income Analyst at MetLife Investment Management will support trading, portfolio management, and credit research through analytical support, report production, and collaboration with various teams. The role involves research analysis, communication with senior management, and offers training within a dynamic market environment.
The Sr. Portfolio Financial Manager oversees the $550M Global Technology portfolio, guiding financial management, reporting, and forecasting. Responsibilities include working with diverse teams, improving financial practices, and ensuring budgets reflect accurate information to meet enterprise commitments.
The Dental Product Consultant is responsible for executing product development initiatives, ideating new dental products, supporting agile processes, and conducting market research to drive profitable growth and improve customer experience in the dental market.
The Director of Identity Management will execute and design MetLife's Identity Management program, manage training plans, and lead team members. This role requires expertise in Identity and Access Management, especially with SailPoint IIQ, and entails aligning with senior management while delivering solutions that impact the business.
The Multimedia Engineer will manage AV equipment in MetLife's conference center, providing technical support for meetings & events, maintaining multimedia systems, troubleshooting issues, and collaborating with production teams to ensure successful live events. They will also be responsible for documenting processes and training end-users on multimedia tools.
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