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As the Head of Sales Development, you will lead Sales and Account Development Representatives, creating qualified opportunities for the sales team. Responsibilities include team goal setting, coaching, performance summaries, and collaboration with Sales and Marketing teams to enhance the sales pipeline. You will also oversee the training and onboarding of new SDRs and ensure effective use of sales tools.

This role involves leading Site Reliability Engineering, Platform Engineering, and Cloud Operations Engineering. Responsibilities include defining service objectives, managing capacity, optimizing costs, and enhancing overall system reliability and performance. The position also requires mentoring a team and collaborating with various stakeholders to ensure seamless product lifecycle integration.

As a Senior Customer Success Manager, you will guide clients towards workplace equity by building relationships, advising on strategies, and driving the usage of equity tools while collaborating with various teams to enhance client satisfaction and retention.