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The ITSM Lead will manage Tier 1 services across multiple systems, ensuring incident response and request fulfillment. Responsibilities include team management, incident resolution, documentation, and supporting new system transitions. The role also involves monitoring system health, drafting notifications, facilitating meetings, and recommending process improvements in a collaborative environment.S

As a Senior API Management Engineer, you will lead the deployment and management of the API gateway in an enterprise environment, ensuring optimal performance and high availability. Your role involves providing technical support, collaborating with engineering teams, and driving improvements in API strategies and cloud operations.

The Database Developer/Administrator is responsible for developing, managing, and maintaining program databases. Key duties include transitioning MS Access databases to PostgreSQL on AWS, supporting database migration to a cloud environment, and collaborating with end users to determine future database requirements.