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The Technical Account Manager at Docebo is responsible for fostering and managing customer relationships, providing strategic guidance, and facilitating technical support for the Docebo learning platform. They act as a liaison between customers and internal teams, ensuring customer needs are met and actively contributing to customer growth and satisfaction through monitoring, advising, and problem-solving.

The Customer Solutions Engineer will engage with customers post-sales to drive technical advocacy, retention, and expansion using product knowledge and technical skills. Responsibilities include designing integration solutions, conducting technical training, reviewing product usage, and fostering customer relationships while working closely with the Customer Success Manager.

The Business Development Representative will focus on generating leads and establishing rapport with prospects for Docebo's learning software. Responsibilities include identifying target accounts, engaging with potential clients through calls, providing exceptional service to inbound prospects, and managing time effectively for pipeline growth.