The Specialist - Consumer Support role at Ticketmaster involves overseeing social media platforms, handling corporate escalations, communicating with fans, resolving inquiries, investigating refund requests, and de-escalating calls. The position focuses on providing fan-friendly service and acting as a central point of contact between customers and services.

The Marketing Coordinator will support Ticketmaster's Arts and Broadway clients by managing marketing initiatives, cultivating new clients, and maintaining client relationships. Responsibilities include tracking requests, hosting meetings, reporting on marketing tactics, and staying current on industry knowledge.