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Seeking a Senior Solution Architect to sell CX solutions, meet client requirements, architect solutions, present and demo solutions, and collaborate with teams. Requires 5+ years of IVR development experience, knowledge of IVR and speech standards, contact center infrastructure experience, and strong communication and presentation skills.

The Account Executive is responsible for prospecting new accounts, driving revenue through sales, and maintaining strong client relationships. Key tasks involve proposal development, engaging stakeholders, and providing thought leadership in customer experience solutions. The role requires collaboration with technology partners and may involve travel within the US.

The Test Analyst will design and deliver customer experience solutions by identifying testing efforts, developing test cases/scripts for functional and regression testing, and executing web application test cases. They will use tools like Microsoft TFS, manage defect reporting, and create a conducive work environment while monitoring test progress and presenting status updates to team leads.