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The role ensures Pokémon Center products meet brand standards and quality, coordinating the approvals process with cross-functional teams and organizing assets. Responsibilities include reviewing products, communicating with partners, resolving project issues, translating documents, and maintaining product samples.

The Head of Corporate Communications is responsible for driving employee engagement, building the corporate brand image, managing crisis communication, and leading a corporate communications team. The role involves collaboration with various departments to enhance employee experience and cultivate a strong corporate culture.

The Manager, IT Service Desk leads the North America IT Service Desk team, supporting our 1,300+ staff members. They oversee our technology problem management and support needs, team processes, assigning work, purchasing, and inventory. This person contributes to and leads the overall positive and professional environment of the Service Desk. This role will also serve as an escalation point for incidents and service request resolution. They are key in making decisions and/or recommendations that include multiyear IT strategies and plans. This person is enthusiastic about customer service and how technology is experienced.