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The Technical Support Specialist I will provide support for Vonage customers' technical issues, utilizing troubleshooting skills in network and VoIP. Responsibilities include managing tickets, handling customer calls, and ensuring adherence to metrics while collaborating with team members to enhance efficiency.
The Technical Support Specialist I provides technical support to Vonage customers, addressing issues reported through various channels. Responsibilities include troubleshooting application and hardware issues, maintaining performance metrics, handling customer inquiries, and collaborating within a team for efficiency improvements.
As a Senior Field Marketing Manager, you'll own regional marketing strategies, execute marketing plans, and lead activities to support sales objectives. You will engage with the sales team to deploy account-based marketing tactics, organize events, drive trade shows, create content, and ensure effective communication and collaboration across teams. Additionally, budgeting and performance management are key components of this role.
As a Key Account Executive at Vonage, you will drive the growth of API/CPaaS solutions in the Enterprise segment by managing the sales cycle, building relationships with tech-savvy customers, and collaborating with cross-functional teams to enhance customer engagement and communication solutions.
The CFIUS Compliance Senior is responsible for performing internal audits to evaluate compliance with CFIUS regulations, documenting auditing activities, and maintaining control inventories. The role requires reviewing compliance-related communication and training materials and effective interaction with stakeholders while supporting the Compliance Director.
The Senior Brand Manager at Vonage will oversee the creation and execution of digital creatives, ensuring brand consistency and effectiveness in messaging. Responsibilities include managing brand budgets, tracking performance metrics, collaborating with various teams, and leveraging agency partnerships to optimize brand strategies.
The Senior Legal Counsel will support Vonage's API communications division by managing commercial contracts, guiding legal matters, and improving contracting processes. The role involves customer engagement, advising internal teams, and providing legal guidance on new product development.
The Account Executive for Emerging Markets will focus on developing sales strategies, managing territory, and generating revenue by building relationships with tech-savvy customers. They will analyze accounts, present forecasts, and coordinate with internal teams to support customer success post-implementation.
The Head of Global API Sales will lead Vonage's global API sales strategy, driving revenue growth and overseeing a high-performing sales team. This role involves developing go-to-market strategies, leveraging market intelligence, and aligning cross-functional teams to maximize sales success and capitalize on market opportunities.
The CFIUS Compliance Senior is responsible for conducting audits of company policies and procedures to ensure compliance with CFIUS regulations. They will document auditing activities, maintain documentation, assist in reviewing communication materials, and collaborate with the team to identify external audit requests.
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