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As a GenAI Architect in the Customer Success team, you will lead complex projects to deliver ServiceNow's GenAI capabilities, provide technical advice to customers, and collaborate with cross-functional teams to enhance customer satisfaction and drive business outcomes.

The Advisory Presales Solution Consultant is responsible for providing technical expertise in product-specific solutions during sales processes. This includes leading discovery workshops, delivering demonstrations, and addressing technical inquiries. The consultant will also collaborate with product management and support marketing events to drive sales objectives.

The role involves generating new business sales revenue through a SaaS model, developing relationships with C-suite executives, overseeing account strategies, and acting as a trusted advisor to customers regarding their IT roadmap and ServiceNow's offerings.

In this role, you will generate new business sales revenue through a SaaS license model, focusing on account and territory planning, developing C-suite relationships, advising clients on IT solutions, and leading a cross-functional team.

Lead the product strategy and execution for user profiling and personalization, engaging with stakeholders, defining requirements, analyzing data for improvements, and driving feature adoption in a transformative IT environment.

The Senior Process Engineer will lead Team Excellence initiatives and Operational Process Improvement projects, focusing on enhancing productivity and delivery processes for Global Cloud Operations. Responsibilities include analyzing data to identify wastes, coordinating cross-functional project schedules, and ensuring alignment with strategic goals.

The Senior Principal Outbound Product Manager will develop high-quality enablement content showcasing product innovations focused on workflows for service teams, influence product strategy, and ensure alignment with customer needs by collaborating with various teams and industry partners.