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The Principal Technical Consultant will engage with clients to understand their business objectives, design solutions using ServiceNow, and guide project delivery. Responsibilities include consulting with stakeholders, conducting needs assessments, improving processes through automation, and creating change management strategies.

The Principal ServiceNow Architect will lead the design and implementation of ServiceNow solutions tailored for financial dispute management, leveraging Pega Smart Disputes expertise. They will collaborate with stakeholders, oversee integrations with financial systems, and ensure high-quality project delivery while adopting best practices in ServiceNow architecture.

The Principal Consultant specializes in implementing ServiceNow's Financial Services Operations solutions, focusing on customer-centric technical and architectural guidance. Responsibilities include overseeing project delivery, collaborating with product teams, supporting pre-sales activities, and mentoring technical staff. The role demands a deep understanding of the financial services industry and involves influencing senior leaders in large organizations.

The Senior Technical Support Engineer provides technical guidance to customers during critical issues, ensuring effective case resolution and outstanding customer experiences through various communication channels. They resolve complex technical cases, utilize diagnostic tools, and coordinate with additional teams as needed while providing insights for process improvements based on customer interactions.

As a Senior Software Quality Engineer, you will maintain test frameworks, develop testing strategies, create and automate test plans, and assist engineering teams with troubleshooting. You'll collect quality metrics and support security operations within the team.

As a Senior Machine Learning Quality Engineer, you will design and review test automation frameworks, collaborate with ML engineers, establish metrics for quality testing, and improve testing strategies and efficiencies within the team. You will also create comprehensive test plans and enhance existing automation frameworks to ensure the quality of AI/ML models.

In this role, you will maintain automation test frameworks, collect and report quality metrics from test executions, collaborate with developers on testing strategies, create and automate test plans, and assist engineering teams with troubleshooting issues.