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As a Principal Solutions Consultant at Sprinklr, you will partner with sales teams to drive revenue by engaging with customers, understanding their needs, and presenting solution recommendations. This role involves conducting in-depth discovery sessions, leading presales activities, creating reusable collateral, and providing insights to enhance product offerings. Occasional travel within the US is expected, up to 40%.
As a Principal Project Manager, you will oversee enterprise-level CCaaS implementations, managing end-to-end project delivery, stakeholder engagement, and ensuring alignment with customer business requirements and KPIs across global markets.
Sprinklr is seeking a Program Management Lead with expertise in CCaaS operations to manage enterprise-level projects for its largest customers. Responsibilities include end-to-end project management, stakeholder management, and ensuring value delivery throughout the project lifecycle. The ideal candidate should have 8-10 years of experience in CCaaS delivery, global rollouts, project management, and stakeholder management at the executive level.
The Support Account Manager at Sprinklr serves as the main technical support contact for the company's largest customers, ensuring excellent service delivery. Responsibilities include monitoring support cases, advocating for clients, collaborating with internal teams, preparing reports, and providing insights on product features. The role requires expertise in business analysis and platform configuration to meet client needs and enhance their experience with the Sprinklr platform.
The Design Systems Lead will manage, implement, and maintain consistency in the design system, collaborate with designers and developers to ensure seamless integration of design components, and oversee the submission and approval processes related to design components. The role emphasizes quality assurance and validation of prototypes before the development phase, alongside leading design reviews to enhance awareness of the design system.
As a Lead DevOps Engineer, you will architect, develop, and maintain scalable cloud infrastructure, implement site reliability best practices, and enhance continuous integration services. Your role includes mentoring junior team members, debugging cloud-native systems, and documenting solutions comprehensively.
The Large Enterprise Account Executive will identify, negotiate, and close significant deals with major brands. Responsibilities include engaging with high-level executives, understanding client needs, developing sales opportunities, networking for leads, and continuously enhancing industry knowledge to drive revenue. The role emphasizes strong relationship-building and salesmanship skills.
As an Enterprise Sales Development Representative at Sprinklr, you will prospect, qualify, and generate opportunities to support business growth in North and South America. You will work closely with Account Executive teams to create interest for enterprise-level companies. The role offers a valuable opportunity to kick start a career in software sales or customer-facing roles.
The role involves supporting customers with the Sprinklr platform, ensuring they achieve positive business outcomes. Responsibilities include providing configuration, training, and strategic recommendations, conducting audits for platform adoption, and collaborating with various teams to maintain customer health and drive growth.
The Sr. Solutions Consultant will work closely with the sales team to drive revenue, providing technical expertise and business insights to customers. This role involves conducting discovery sessions, designing solutions, leading presales activities, and collaborating with various teams to implement customer solutions. Frequent travel and strong communication skills are necessary for engaging with executives and influencing product development.
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