As the Director of Customer Success, you will lead a team to enhance customer satisfaction and retention while overseeing onboarding, training, support, and renewals. Your role involves developing strategies and fostering strong client relationships, ensuring alignment with company goals, and utilizing data to drive improvements in customer experience.

The Help Desk Associate at Medalogix will provide technical assistance for the company's web applications, managing customer support by troubleshooting issues and guiding clients through the problem-solving process, while collaborating with the Technology Team.

The Sr. Cloud Engineer at Medalogix will build and maintain cloud environments for SaaS products, ensuring scalability and stability. They will collaborate with product teams, enhance CI/CD practices, mentor peers, and support production systems.