The Customer Success Manager is responsible for managing customer relationships, ensuring clients achieve their goals through onboarding, training, and strategizing for product adoption and growth. They track metrics, enhance customer retention, and collaborate across teams to drive service expansion and client satisfaction.

The Advertising Operations Specialist will manage Meta, TikTok, and Google Ads for Breakthrough's customers, focusing on strategic direction and daily optimizations to improve return on ad spend (ROAS). They will provide insights, collaborate with the Customer Success Team, and maintain awareness of marketing trends and standards.