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The Customer Implementation Specialist is responsible for onboarding new customers and building strong relationships to maximize customer value. They will ensure customers effectively use KnowBe4's products, assist with renewals and upgrades, and monitor customer satisfaction and health metrics. They develop strategies tailored to customer objectives and collaborate with internal teams to enhance the overall customer experience.

The Senior Partner Marketing Manager is responsible for driving partner-sourced revenue through effective marketing initiatives and communications. They oversee the global partner communications plan and collaborate with various teams to ensure the success of channel and alliances partners. This role requires a minimum of 3 years of experience in channel & alliances marketing with a focus on partner messaging and communications.