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The role involves providing customer support via ticket, chat, and phone methods for top tier clients. Responsibilities include assisting customers by answering queries, resolving concerns, and optimizing their experience with the client’s products or services. The position is work-from-home with flexible scheduling.

ModSquad is looking for bilingual Thai/English customer support contractors to assist customers through ticketing, chat, and phone. Contractors will provide guidance and problem-solving to optimize client products and services. This is a work-from-home position with flexible schedules.

ModSquad is looking for Bilingual Korean/English Customer Support Mods to assist clients through ticketing, chat, or phone interactions. The role involves guiding customers, solving concerns, and optimizing client product usage. Candidates can expect flexible, remote work with various projects available.

As a Remote Customer Support member, you will assist insurance clients by gathering information, entering data, and answering questions over the phone. The role requires high-volume call support experience and strong multi-tasking abilities, with a commitment of 10 hours per week, including weekend availability.

The job involves providing voice support and clear communication to assist customers, resolving issues based on client guidelines and procedures. Candidates will work on multiple client projects, addressing customer queries with empathy and professionalism.

As a Community Manager at ModSquad, you will collaborate with social media clients to enhance and manage their digital communities. You will strategize content plans, interact with stakeholders, and respond to customer inquiries across various platforms, ensuring community growth and satisfaction while handling crises as needed.

As a Social Media Engagement Moderator at ModSquad, you will engage with gaming communities on platforms like Twitter, Facebook, and Instagram. Your responsibilities include guiding customers, providing support, and participating in community interactions while ensuring a positive user experience.