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As a Senior Platform Engineer at Alma, you will design and maintain cloud infrastructure for our application architecture, implementing infrastructure-as-code solutions with Terraform, collaborating with cross-functional teams, and ensuring security and cost management in cloud environments. You will mentor other engineers and drive infrastructure projects.
As a Customer Experience Manager at Alma, you will lead a team to enhance customer experiences by coaching team leads and specialists, analyzing operational bottlenecks, and fostering an inclusive culture. Your role involves collaborating with other teams to identify trends and improve processes for both providers and clients.
Alma is dedicated to simplifying access to affordable mental health care by providing therapists with tools to manage and grow their practices. They have a network of over 20,000 therapists across all states, fostering a system where therapists can thrive and patients can easily find care.
The Senior Engineering Manager will lead a team focused on the revenue cycle, ensuring efficient eligibility checks, claim submissions, and reconciliations. This role involves managing team priorities, collaborating with product managers and designers, recruiting engineering talent, and shaping the long-term technical vision.
As a Backend Engineer III at Alma, you will design, develop, and implement scalable backend systems while collaborating with cross-functional teams to enhance features that assist mental health providers. Your role involves building APIs, ensuring security compliance, and maintaining automated testing.
As a Business Intelligence Manager at Alma, you will leverage data to drive efficiency and strengthen partnerships with Alma's payer network. You will build interactive reports and dashboards, analyze historical data for insights, and support the BI team in executing its strategy. Your role will involve close collaboration across teams to identify opportunities for process improvement.
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