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The Proposal and Sales Enablement Specialist will handle end-to-end proposal submissions, creating customized content and managing projects. They will support the Sales Enablement team with presentations, collateral development, and maintaining internal communications, while collaborating with cross-functional teams and Subject Matter Experts.

The Billing Analyst manages the billing process, ensures the accuracy of invoices and financial transactions, analyzes billing data, monitors payments, follows up on overdue accounts, and resolves discrepancies while providing excellent customer service.

The Senior Strategic Customer Marketing Manager at Carrot Fertility will lead multi-channel marketing campaigns to enhance member enrollment and client engagement, consulting on marketing strategies and best practices to ensure optimal user acquisition and growth.

The Customer Success Manager at Carrot Fertility will engage with customers to understand their needs, drive retention, increase engagement, and ensure satisfaction through regular communication and tailored solutions. They will serve as a primary contact for assigned accounts, representing customer feedback internally while resolving issues and educating clients on product usage.

The Senior Marketing Analyst will analyze complex member data from various sources to enhance engagement campaigns. Responsibilities include defining KPIs, ensuring data integrity, collaborating with cross-functional teams, and mentoring team members to improve member engagement and revenue.

The Quality Assurance Analyst at Carrot Fertility focuses on enhancing customer service quality and operational efficiency. Responsibilities include developing strategies for quality assurance, conducting audits, analyzing performance metrics, and collaborating with teams to improve processes and reduce errors in customer interactions. The role aims to ensure services meet quality standards and to drive a culture of continuous improvement.

The Research Consultant will support Carrot's operations in Latin America by conducting country-specific research related to fertility care. Responsibilities include conducting research, problem analysis, managing projects, and liaising with medical experts and clinics. The role demands strong communication, organizational skills, and proficiency in various digital tools to facilitate effective operations.