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As the Software Engineering Manager, you will lead a team of full-stack engineers focused on building and maintaining workflow automation capabilities. Your responsibilities include mentoring team members, driving technical excellence, and collaborating across multiple teams to enhance product features and customer experiences in a fast-paced environment.
Customer Success Managers at BetterCloud manage the post-sale relationship with customers, focusing on onboarding, driving software usage, and ensuring customer satisfaction. They serve as advocates for customers, helping them achieve their goals while collecting feedback to improve the product. CSMs work closely with various teams to enhance the customer experience and product adoption.
As a Senior JVM Software Engineer, you will design and implement microservices using Java and Spring, maintain RESTful APIs, and collaborate with global teams to solve complex challenges in a fast-paced environment. You will also mentor other engineers and refine coding and API standards.
The Senior Customer Success Manager at BetterCloud is responsible for overseeing the post-sale relationships of 15-25 customer accounts, ensuring they achieve their goals with the software. This role involves onboarding customers, providing ongoing engagement, gathering feedback, and advocating for customer needs, all while maintaining strong relationships and driving customer satisfaction.
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