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The Office Coordinator will support daily operations in the Glendale office by managing front desk duties, meeting logistics, inventory, cleanliness, employee meals, and vendor relationships. They will also track progress and develop reports to enhance office efficiency while fostering a friendly and productive environment.
As a Customer Success Manager, you will be the primary contact for your portfolio, managing relationships and helping clients leverage ServiceTitan's solutions to drive growth. You will analyze metrics, ensure customer satisfaction, and foster partnerships that lead to referrals and platform adoption. Your role features proactive customer engagement and collaboration with internal teams for issue resolution.
The Training Specialist delivers technical training programs through both remote and on-site instruction, contributes to the development of training content, and supports customers in transitioning to ServiceTitan. Responsibilities include engaging training delivery, maintaining training programs, and guiding change management practices.
As a Pro Specialist in the Success team, you will manage a portfolio of service companies to drive product success and customer retention. You will analyze product adoption data, partner with other teams to enhance customer experiences, and create a trusting environment to foster positive referrals. Your role will involve understanding customer needs and providing specialized support to maximize their outcomes.
The SQL Developer will create and modify custom reports following GAAP, enhance existing automated reports, manipulate and analyze data using SQL, and troubleshoot database issues. They'll document reports, collaborate with senior developers, and continuously learn new SQL techniques to improve database efficiency.
The Specialist of Pro Product Strategy will manage and optimize growth initiatives within ServiceTitan’s Pro Product portfolio, conducting analyses, developing product strategies, and collaborating cross-functionally to enhance product launch and adoption.
The Lead Salesforce CPQ Developer will design, develop, and implement Salesforce solutions focusing on CPQ and Billing. Responsibilities include leading projects, supervising teams, developing custom solutions using Apex and LWC, troubleshooting issues, and managing user adoption training.
As an SMB Implementation Manager, you will guide clients through a 5-week onboarding process, ensuring timely go-live schedules. Responsibilities include managing project materials, facilitating live sessions, troubleshooting software issues, and enhancing customer relationships while addressing unique business needs.
As an Account Executive at ServiceTitan, you will foster customer relationships post-sale, identify upsell opportunities, and communicate the value of products. Responsibilities include prospecting, conducting demos, negotiating contracts, and collaborating with various teams to ensure product utilization and customer satisfaction.
As a Senior Staff Software Engineer, you will own the technical vision of your team, design and improve critical systems, increase engineering efficiency, mentor other engineers, and collaborate across teams. You will focus on both development and broader engineering responsibilities.
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