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The Customer Success Manager is responsible for ensuring customer satisfaction and success by managing relationships, driving value from the ServiceTitan platform, mitigating risks, and providing product training. This role involves proactive and reactive engagement with customers to optimize their use of ServiceTitan, while also tracking success metrics and facilitating resolutions for any challenges that arise.

The Senior Software Engineer will lead major feature development and collaborate with product managers, designers, and engineers. Responsibilities include architecting and implementing user-facing features, communicating effectively across teams, and mentoring junior staff. Successful candidates will have significant experience with Microsoft .NET technologies and be data-driven in decision making.

As an Enterprise Implementation Consultant, you'll manage multiple implementation projects for clients in the Home Services industry, ensuring their successful setup, configuration, and utilization of the ServiceTitan platform. You'll lead discovery sessions to gather requirements, provide training, and collaborate with cross-functional teams to mitigate risks and respond to client needs effectively, all while ensuring a high-quality client experience.

The Enterprise Implementation Consultant role involves managing implementation projects for the ServiceTitan platform, ensuring clients' success from setup to training. Responsibilities include leading discovery sessions, configuring environments, conducting training, and collaborating on project timelines, all while maintaining premium client relationships.

As a Senior Software Engineer at ServiceTitan, you will lead the development of major product features, collaborate with various teams to prototype and implement features, and mentor junior engineers. You are expected to have expert knowledge in the Microsoft .NET stack and front-end technologies, and apply a data-driven approach to product decisions.

The Client Success Manager at Aspire will engage proactively with clients, serve as a trusted advisor, and ensure product adoption and retention. Responsibilities include developing client relationships, monitoring client health, creating success plans, working with internal teams, and identifying opportunities for upselling services.

As a Staff Software Engineer at ServiceTitan, you will lead the technical direction of your squad, make major technical decisions, provide mentorship, and ensure high technical quality through reviews and tech talks. You are expected to balance innovation with product quality while guiding the team in executing the technical vision effectively.