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The Site Reliability Engineer (SRE) at RingCentral is responsible for maintaining and improving service reliability and availability. Duties include integrating monitoring solutions, implementing failover mechanisms, conducting risk assessments, and responding to incidents in a collaborative environment. Experience with observability platforms, containerization, and programming is essential.

The Senior Software Engineer collaborates with product managers and UX designers to enhance RingCentral applications. Responsibilities include designing new features, debugging issues, improving application architecture, managing escalated issues, and providing incident tracking and reporting.