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The Global Head of Digital & Scale Customer Success will lead the strategy to enhance digital engagement for Qualtrics' global customer base, focusing on driving adoption and expansion through digital channels. This role will involve using customer insights to optimize content delivery and engagement, accelerating the company's digital strategy and renewal rates.
The VP of Global Product Marketing will lead a team to drive product and GTM strategies across all product lines. Responsibilities include market analysis, positioning, messaging, pricing, product launches, and aligning product portfolios with customer needs to enhance acquisition, retention, and expansion strategies.
As the Global Head of Total Rewards, you will lead a global team focused on developing and implementing a competitive Total Rewards strategy that aligns with business goals. Responsibilities include conducting market research on compensation and benefits, advising on change management, and enhancing employee experience through effective compensation plans.
The Principal Engineering Program Manager will collaborate with Product Management to enhance software development processes, identify opportunities for improvements, set metrics-based goals, and drive change initiatives while building relationships with senior leaders across the company.
The Site Reliability Engineer Manager will lead a team of US-based Support Engineers in managing and supporting Gov1 activities for non-US teams, define SLAs, manage on-call rotations, and foster team collaboration and accountability. This role involves analyzing issues, automating processes, and building the SRE team from scratch.
The Product Manager for AI/ML will define future insights using structured and unstructured data in experience management, manage product life cycles, collaborate with engineering and data teams, prioritize product features, and create product roadmaps. They will ensure products meet customer needs and are delivered on time, while also monitoring performance and identifying improvements.
As Vice President of Go-To-Market Systems at Qualtrics, you will lead the GTM technology strategy, oversee system integrations, and ensure efficient sales, marketing, and customer support operations. You will partner with various departments to devise a scalable and automated framework to support business growth.
The Associate Manager of People Analytics at Qualtrics focuses on utilizing people data to drive decision-making for leaders, fostering high-performance culture, and automating reporting through advanced analytical techniques and technologies to facilitate talent management and employee engagement.
The Vice President of IT Strategy, Planning, and Governance at Qualtrics will lead a team to align IT strategy with organizational goals, manage budgets, and foster collaboration across departments. The role involves developing governance frameworks and project management methodologies to drive business transformation and operational efficiency.
The Global Program Manager will lead Digital Customer Success initiatives at Qualtrics, focusing on webinar strategy, newsletters, and digital adoption efforts. The role emphasizes strategic thinking and driving customer engagement through well-executed digital events. Ideal candidates are creative communicators with strong organizational skills who can consult on best practices and ensure client success.
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