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The Senior Product Manager will lead efforts to enhance Experience Management reporting and analytics, collaborating with cross-functional teams to deliver impactful product features that improve customer experiences.

This role involves providing program consulting services to clients, designing and implementing Customer Experience programs, and driving organizational change to achieve business outcomes.

Sales Development Representatives identify key decision-makers, articulate product value, and generate business opportunities through calls and emails, collaborating with teammates and strategizing with Account Executives.

Lead the Digital Insights & Operations team, analyze customer success metrics, drive improvements, and mentor junior team members to enhance operational excellence.

As a UX Designer, you will create user experiences, collaborate with teams on product development, and integrate user feedback into designs.

The Edge Value Manager helps customers maximize value from subscription solutions by understanding their goals and providing tailored recommendations. They collaborate with teams, manage research requests, and enhance customer relationships while focusing on delivery and impact.

The role involves designing, implementing, and optimizing machine learning models, collaborating with teams to develop scalable solutions, and enhancing customer experiences.