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The Technical Support Associate will provide customer support for Evolv's weapon detection system, assisting customers, partners, and field service engineers. Responsibilities include diagnosing and resolving technical issues, maintaining documentation, and fostering communication with stakeholders. Training and skill development are key focuses for the first year to ensure proficiency in support functions and customer relations.
The Technical Support Associate will provide customer support for Evolv's weapon detection system, assist in troubleshooting, manage support tickets, perform system upgrades, and maintain documentation. The role requires effective communication, resilience, and a growth mindset to enhance technical skills and service delivery.
As a Technical Support Associate, you will assist customers with Evolv security systems, providing technical support, troubleshooting issues, and maintaining effective communication. You will also document support interactions and consistently improve your technical skills.
The Technical Support Associate will provide support for Evolv's technology, particularly the Evolv Express weapon detection system, by diagnosing technical issues, managing support tickets, and ensuring customer satisfaction through effective communication and problem-solving.
As a Corporate Development Intern, you will engage in market research, collaborate with business leaders, and present strategic recommendations based on your insights. You'll become proficient in market research tools and work with large datasets while gaining a better understanding of your career aspirations.
The Associate General Counsel will oversee securities compliance and corporate governance, support M&A efforts, manage legal entity compliance, and collaborate with company leadership on legal strategies. This role requires extensive experience in drafting SEC reports and transaction documents, as well as maintaining corporate records and ensuring adherence to compliance standards.
As an Internal Support Solutions Engineer Intern, you will engage in a 10-week program focusing on developing solutions, creating training content, and gaining exposure to customer experience operations. You'll collaborate with seasoned professionals, deliver presentations, and establish a professional network, enhancing your technical and problem-solving skills in a supportive environment.
As a Web App Development Intern at Evolv, you'll join a small team to contribute to a new digital product, focusing on customer-facing functionality. You'll develop skills in React, 3D object manipulation, and algorithms, while collaborating with teammates and participating in regular progress discussions. At the end of the internship, you'll present your work to the R&D group, showcasing the features you've developed.
As a Site Reliability Intern, you will assist in ensuring the reliability of serverless infrastructure, gaining hands-on experience with AWS, Terraform, and CI/CD tools. Tasks will include automating monitoring solutions, deploying functions, and improving existing workflows while collaborating with a supportive team. You'll also deliver a project presentation at the end of the internship.
As an IT Engineering Intern, you will gain hands-on experience in IT infrastructure, working to understand the company and its products, and participate in ISP service migration and core network relocation projects. You'll collaborate with the IT team and external stakeholders while developing problem-solving and communication skills through real-world project involvement.
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