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The Payment Specialist will process customer tax and garnishment payments and work within Workday to meet payment needs. Responsibilities include daily payment processing, managing discrepancies, filing returns, and maintaining customer communication while ensuring high-quality service in a fast-paced environment.

The Tax Regional Support Lead manages filing activities for assigned jurisdictions, ensuring compliance with deadlines, preparing tax returns, resolving issues with agencies, and coordinating documentation for tax matters. The role involves monitoring status, identifying data inaccuracies, and researching payment-related issues, while requiring flexibility during busy quarters.

The Payroll Tax Supervisor leads a customer-focused tax team, resolving complex issues and ensuring service goals are met. Responsibilities include mentoring team members, monitoring daily services, implementing improvements, and maintaining knowledge of industry trends.

The Tax Regional Support Filing Specialist manages filing activities for assigned jurisdictions, ensuring compliance with deadlines, preparing tax returns, resolving tax issues, coordinating documentation, and assisting in year-end processing. The role requires detail-oriented skills, critical thinking, and collaboration with internal stakeholders.

The Payroll Tax Case Administrator supports the Tax department by managing tax tickets and notices, ensuring data accuracy, performing daily audits, and assisting with administrative tasks. Strong attention to detail and multi-tasking abilities are crucial for fulfilling daily quotas and managing timelines for ticket processing.

The Payroll Specialist I will manage payroll administration and Workday payroll support for clients, ensuring service level agreements and high client satisfaction. Responsibilities include troubleshooting audit reports, managing daily cases, and collaborating with peers and customer teams while meeting production metrics.

The Quality Assurance Lead, Tax ensures process consistency and quality by performing reviews of team cases, applying knowledge of case management protocols. They act as subject matter experts on QA processes, participate in feedback sessions, document Standard Operating Procedures, and support departmental initiatives to improve customer experience.