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Act as consultant to client in connection with Manhattan technologies to troubleshoot and resolve complex issues post-implementation involving supply chain software solutions for client specific modifications.

Manage post-implementation technical support processes for Manhattan Customer Services Organization projects. Coordinate a cross-functional team of supply chain consultants and analysts to resolve software defects, provide configuration assistance, and address operational and data issues. Set objectives, monitor progress, mentor employees, and oversee project delivery.

Senior Principal Consultant responsible for managing multiple software system integration projects in the supply chain industry. Lead project scope, design, budget, resources, and client relationships. Develop internal guidelines and best practices. Mentor and train design leads. Requires 50% travel.

Assist in managing a single software system integration project, ensuring successful implementation from inception to installation. Work closely with cross-functional teams to develop professional client relationships, quantify success metrics, and drive issue resolution.

Manage projects for new customer modifications and roll out, oversee schedules and budgets, support internal and external resources with software configuration and functionality, prioritize issues and projects, lead technical training, and assist with documentation.

Manage projects for new customer modifications and roll out. Coordinate schedules and budgets for quality products and timely services. Lead technical training and assist with documentation.

Manage projects, develop detailed solutions, lead problem identification, and ensure timely delivery of supply chain solutions using AS400/RPG technology. Serve as an escalation point for customer issues and identify sales opportunities. Requires 25% travel.