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The Principal Support Analyst will manage projects, develop supply chain solutions, and maintain client relationships. Responsibilities include software specification, implementation, testing, deployment, and serving as an escalation point for customer issues. The role requires effective prioritization of projects and potential identification of product sales opportunities.

The Principal Support Consultant will manage projects focused on delivering supply chain solutions, overseeing software upgrades, and ensuring customer satisfaction through training and quality assurance. They will also serve as an escalation point for customer issues and identify additional sales opportunities while maintaining project budgets and timelines.

The Principal Support Consultant will manage project solutions and client relationships, ensuring timely delivery and quality of supply chain solutions, while also leading problem-solving efforts and identifying service sales opportunities. This role involves overseeing software upgrades and deployments, client training, and acting as an escalation point for customer issues.