The Principal Product Manager will lead the strategy and development of Homebase's payroll product, collaborating with engineering, design, and operations teams to create innovative solutions that align with customer needs and regulatory compliance, ensuring a seamless integration with the overall product ecosystem.

As a Customer Support Representative, you will assist customers in maximizing their use of the Homebase product by understanding their needs, recommending solutions, and ensuring their successful onboarding. You will handle customer interactions across various platforms and meet performance metrics while continuously learning and collaborating with your team.