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The Solution Architect collaborates with clients to identify technological issues and opportunities for improvement in areas such as Public Cloud and Private Cloud, leveraging expertise in AWS, Azure, and other platforms. Responsibilities include supporting sales processes, developing client relationships, conducting training, and contributing to product development efforts.

The Support Engineer will manage complex customer issues related to network routing, security, virtualization, and disaster recovery, while collaborating with teams to improve operational processes and providing technical support. This involves troubleshooting, documentation updates, training recommendations, and after-hours support as needed.

As the Regional Director of Sales, you will lead a team of 8 sales representatives, drive new business development, and ensure the achievement of a $1M ARR quota. Your role will involve developing sales strategies, fostering a high-performance culture, managing performance reviews, and collaborating with other departments to align team objectives with company goals.