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Jewelry Consultants at Brilliant Earth provide exceptional customer service through in-person and virtual engagements, guiding clients in selecting luxury jewelry. They manage sales leads, assist in post-sale inquiries, and maintain showroom standards while striving to exceed sales targets.

The Director of Retail Brand Marketing at Brilliant Earth will lead and execute a comprehensive retail brand strategy across physical showrooms and e-commerce, ensuring an elevated customer journey. Key responsibilities include integrating marketing initiatives, developing new showroom experiences, managing budgets, and collaborating with cross-functional teams to enhance brand presence and drive customer loyalty.

As a Jewelry Consultant, you will enhance customer experiences by guiding them through purchases in-person and virtually, managing sales leads, and maintaining store operations. You are expected to meet sales targets, assist in post-sale services, and actively engage with customers to provide a luxury shopping experience.

Jewelry Consultants assist customers in finding their ideal jewelry through in-person and virtual consultations. They manage incoming sales leads, provide a personalized customer experience, and ensure product security while contributing to the showroom's operations and meeting sales targets.

Jewelry Consultants at Brilliant Earth provide exceptional customer experiences by guiding clients through sales, managing high volumes of leads, and ensuring personalized service for jewelry purchases. They handle appointments, post-sale follow-ups, feedback reviews, and showroom management while fostering a brand advocacy for sustainability in the jewelry industry.

As a Jewelry Consultant, you will assist customers both in-person and virtually through the sales process, utilizing your product knowledge and sales strategies to exceed targets in a luxury showroom environment.

The Jewelry Sales Consultant will provide exceptional customer service during in-person and virtual sales interactions, guiding customers in their jewelry purchases while meeting sales targets. Responsibilities include managing customer inquiries, conducting post-sale appointments, and fostering a positive shopping experience. Additionally, the consultant will enforce safety policies and act as a brand advocate for sustainable jewelry practices.