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The Senior Benefits Specialist manages global benefits administration, including medical, dental, and retirement plans. They coordinate leave of absence processes, ensure compliance with federal and state laws, and provide excellent customer service to employees. The role involves analyzing benefits data and working with HRIS for system setup and execution of Open Enrollment processes.

Lead and manage the global Total Rewards and People Services teams, developing strategies to attract and retain talent. Partner with leadership and cross-functional teams to implement effective programs, ensuring compliance with industry standards and best practices. Build relationships across the organization to support HR operations and international expansion efforts.

As an Account Director at BigCommerce, you will drive sales revenue by acquiring new high-value enterprise clients, manage the sales process from positioning to closing, and act as a subject matter expert. You'll identify client needs and develop tailored sales strategies while maintaining a detailed CRM and collaborating closely with internal teams to enhance client satisfaction and achieve sales targets.