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The Customer Success Manager at Cordance is responsible for driving customer satisfaction and retention through engagement, upselling, and managing client implementations while ensuring optimal use of the WebAlliance platform.

The Account Executive will focus on meeting sales objectives by acquiring new customers and managing the sales process effectively. Responsibilities include engaging with target accounts, conducting prospecting activities, and utilizing CRM to track leads and sales opportunities.

The Senior Account Executive at Cordance will drive new customer acquisition and revenue growth in the B2B SaaS mobile workforce sector, managing complex sales cycles and collaborating with internal teams to ensure sales objectives are met. Responsibilities include prospecting, executing sales processes, and maintaining accurate CRM records.

The Customer Success Manager at Cordance will onboard customers, drive engagement through check-ins, manage renewals and mitigate churn risks, and identify growth opportunities. They will also educate clients on product features and collaborate with various teams to enhance the overall customer experience, while tracking critical customer metrics.

The Chief of Staff at Cordance will serve as a key advisor to the CEO, driving strategic business objectives, managing cross-functional projects, and enhancing operational efficiency across 21 business units. The role requires leveraging deep operational insights to facilitate decision-making and align initiatives with company goals, while also overseeing stakeholder communications and leadership development.

The Chief of Staff will support the CEO in driving strategic priorities and operational excellence across the organization. Responsibilities include managing high-impact initiatives, optimizing processes, facilitating communication among leadership teams, and enhancing organizational effectiveness as the company scales.

The Chief of Staff will act as a strategic partner to the CEO, driving operational excellence, optimizing internal processes, managing cross-functional projects, and facilitating communication between leadership teams. Key responsibilities include oversight of executive communications, organizational effectiveness initiatives, and leadership development to support company growth.