As a Customer Support Engineer, you will serve as the primary contact for managing customer inquiries and issues regarding quality and compliance management solutions. The role entails providing timely support, collaborating with internal teams, and ensuring customer satisfaction through effective problem-solving and communication.

As a Business Development Representative at Dot Compliance, you will generate and qualify leads through outbound prospecting via phone, email, and social media. You will conduct research to understand prospects' needs, maintain CRM records, and collaborate with Account Executives to facilitate sales opportunities. Key responsibilities include meeting quarterly lead generation targets and providing market insights for strategy refinement.

The Customer Success Manager will guide Mid-Market customers through their journey with Dot Compliance, ensuring adoption and engagement while collaborating with services, support, product, and sales teams. Responsibilities include facilitating customer success through problem-solving and maintaining high standards of customer service.