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The Social Creative Producer will create and shape innovative social content, focusing on platforms like Instagram, TikTok, and YouTube. Responsibilities include producing engaging content, developing strategies to enhance social presence, and collaborating with creators and brands. The role demands deep understanding of social media trends and the ability to generate high-quality content quickly.

The Customer Experience Supervisor at Jiffy.com will lead improvements in customer service efficiency, analyze customer feedback and operational data to identify root causes, and drive cross-functional collaboration to optimize processes. This role includes tracking key metrics for customer satisfaction and championing the customer voice within the company.

As a Technical Support Specialist at Jiffy.com, you'll assist customers by troubleshooting issues, answering inquiries, and optimizing processes for a better experience. You'll work with tools like Zendesk and collaborate with various teams to implement improvements. The role is hybrid, combining in-office training with remote work.

As the Senior Manager of Performance Marketing at Jiffy.com, you'll lead the expansion of our media investment strategy, driving customer acquisition across various channels while crafting and testing data-driven marketing strategies. You'll collaborate with managers to optimize marketing efforts and implement new partnerships to enhance marketing initiatives.

As a Customer Operations Specialist, you'll advocate for customers, troubleshoot issues, utilize technology for automation, and collaborate to enhance customer experiences. You'll help customers navigate challenges, from inquiries to technical solutions, ensuring efficient service.

The General Manager of E-commerce will develop and execute the business roadmap for Jiffy’s stickers category, focusing on scaling revenue, expanding markets, and driving innovation. Responsibilities include leading cross-functional teams, optimizing online sales, and enhancing the customer journey with a data-driven approach.

As a Lead UX Designer at Jiffy, you'll define and implement user experience strategies, manage and mentor a design team, oversee user research and testing, and collaborate with other teams to ensure high-quality design solutions that enhance the customer experience.