As a Customer Support Specialist Level 1, you will provide first-level support for customer inquiries about Synthesis solutions, diagnose basic technical issues, and ensure exceptional customer service within SLA. Responsibilities include logging interactions, assisting with setup, and maintaining a knowledge base.

The Director of Support will lead customer support strategies, optimize operations, and develop teams for improved customer experience in a SaaS environment.

The Accounting Manager will manage bookkeeping, prepare financial statements, oversee payroll, and ensure compliance with accounting standards.