The Account Manager at The Language Group is responsible for retaining and growing existing client accounts, maintaining regular communication as the main point of contact, educating clients about services, and managing onboarding for new service lines. This role includes driving client satisfaction, preparing proposals, attending events, and recording client activities within the CRM.

The Staff Supervisor oversees the Interpreter Department's day-to-day operations, managing scheduling, staff performance, and client relationships. This role requires fostering a supportive culture, implementing operational procedures, and ensuring service quality while addressing both staff and client issues proactively.